Services

Complex Co-Design

We facilitate deep collaboration to tackle complex problems.

At ThinkPlaceX, we believe in the power of co-design – a collaborative design process that brings together people with lived experience, decision-makers, and subject matter experts to shape solutions together. We don’t just ask for input – we create space for shared understanding, real collaboration, and mutual respect.

Complex Co-design is what happens when collaboration meets complexity – where the systems are layered, the stakeholders are many, and the path forward isn’t obvious.

Our Approach to Complex Co-Design

At ThinkPlaceX, we’re skilled at navigating complexity. Our multidisciplinary teams are built to navigate ambiguity, surface insight, and guide systems through change.

  • We build shared understanding: We create the conditions for alignment and trust — even when stakeholders see the world differently.
  • We work across disciplines: Our teams blend strategy, design, policy, data, and human insight — and we bring in external expertise where needed.
  • We think in systems: We see the whole – not just the parts. We connect lived experience with policy, behaviour, and structural levers.
  • We’re comfortable in the grey: Where others see ambiguity, we see opportunity. Through sense-making, futures thinking, and emergent design, we help teams move forward with confidence.
  • We respect every voice: Whether a senior policymaker or a community elder, we listen deeply and work with humility.
  • We centre equity: We create space for people who are often excluded from design. Our processes are structured to empower the disempowered.

 

What You Can Expect

  • A co-design process that is robust, inclusive, and adaptive
  • Frameworks and tools tailored to your context
  • Powerful facilitation that unlocks alignment
  • Prototypes, insights, and pathways that drive real change
  • Lasting relationships and capability uplift within your teams

Complex Co-Design in Action

Co-design of the Veteran and Family Wellbeing Agency
Co-Design a Measurement Framework for the National Soils Strategy
Co-Design Interventions and Sector-Wide Convening for Gender Equality in Aviation

Let's talk Complex Co-Design