System Innovation Expert

Michael is a design strategist, facilitator, and service designer who leads the ThinkPlaceX Brisbane studio. With deep expertise in organisational innovation and system transformation, Michael helps teams tackle complex challenges at the intersection of creativity, culture, and technology. 

Throughout his career, he has worked across Australia, the UK, Europe, and the US, supporting public and private sector organisations to reimagine services, transform systems, and drive impact at scale. His portfolio spans health, justice, finance, mental health, and sport—bringing clarity of purpose and measurable outcomes to every engagement. 

Michael is known for enabling teams to navigate complexity through co-design, systems thinking, and agile delivery. He has led multi-level government initiatives, supported start-ups entering new markets, and delivered enterprise-scale digital transformation for global organisations. 

A hands-on leader, Michael understands what it takes to move from vision to implementation. Whether launching digital products or leading organisational change, he brings a bias for action, an inclusive facilitation style, and a relentless focus on outcomes. 

Michael believes innovation happens when empowered teams work with intention. His leadership centres on building the conditions for purposeful, people-centred transformation that delivers lasting social and systemic impact.