Services

Research and Insights

We don’t just gather data, we uncover what matters.

In today’s fast-changing world, traditional research isn’t enough. At ThinkPlaceX, we dig deeper, blending quantitative rigour with human insights. This helps us understand the systems, behaviours, and conditions that shape people’s experiences.

Our research is designed to spark change, not just describe the status quo. Using mixed research methods, we bring together lived experience, stakeholder perspectives, and data to demonstrate what’s happening and where opportunities exist.

How We Can Help

  • Human-Centred Design Research: We explore human experience through interviews, focus groups, and immersive observation. This enables us to go beyond surface behaviours and uncover the beliefs, motivations, and stories that drive them.
  • Evidence-Based Decision-Making: We use high-quality data from diverse sources and advanced analytics to drive informed decision-making.
  • Co-Design & Community Engagement: We engage directly with communities, particularly those most affected by change, to truly understand the context. These insights ensure that policies, programs and services reflect real needs and are more likely to be embraced and sustained.
  • Behavioural Insights: We use psychology and behavioural science to identify what influences people’s decisions. These insights inform the design of interventions that can shift behaviours constructively and sustainably.
  • Complex Visualisation: We create insightful and intuitive visual representations, enabling easier interpretation and strategic analysis of complex problems. We use advanced tools and techniques to create dynamic pathway maps, business insights, and interactive dashboards.   
  • Observatories: We look around the world to examine models, innovations, and failures to create insights and intelligence for government innovation and benchmarking. Drawing on official data, academic research, industry intelligence, and expert input, our Observatories provide a deep, evidence-based view of how others are addressing similar challenges.

Want to know more? Click here to download our Research and Insights brochure.

Case studies

Understanding Workers’ Behaviours Towards Silica Dust in the ACT
Behavioural Insights Shift Compliance in Dairy Sector
Tackling Fine Debt Inequalities in Regional NSW

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